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Cancellation Policy
When the terms of a booking have been agreed such as accommodation type, price, dates etc.; there is a legally enforceable contract between you and the guesthouse. This can be made on the telephone, in writing, by fax or email. When guests make a booking they anticipate that the room will be held for them and are usually requested to confirm the booking and secure the accommodation with a deposit or credit card number. Bookings made online require a valid credit card, which is held on a secure server and are normally charged in advance.
If the guest for whatever reason cancels the accommodation, either prior to or during the accommodation, it may result in the guest being charged, as by cancelling, the guest is in breach of contract. We will make every attempt to re-let the accommodation, and in doing so will refund the amount paid less any unrecoverable costs and a small administration charge, but in the event that this is not possible, we reserve the right to make a charge at our discretion, as follows:
Deposits are non-refundable - we normally ask for the value of the first nights accommodation except online bookings.
Cancellation within 14 days of the arrival date or after the accommodation has commenced - 100% the full cost of the booking
No Show Charges if a guest does not show, for whatever reason, we reserve the right make a charge for total booking, plus a cancellation fee of 20.00
We will offset any deposits held against cancellation charges and strongly recommend that you insure against cancellation costs if circumstances force you to cancel your trip.
When guests make a booking they are deemed to have accepted this cancellation policy.
 
England's Classic Resort

Often described as the 'Paris of the North' and the 'Jewel of the North West', Southport is the perfect destination for a mid-week or weekend leisure break, with a wide range of attractions to suit every taste and pocket.
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